Refund Policy

Effective Date: January 25, 2025
Website: https://sixsigmamasteracademy.com/webinar/
Contact Email: info@sixsigmamasteracademy.com

At Six Sigma Master Academy, we strive to provide high-quality educational experiences. Please review our refund policy carefully before registering for our webinar.

1. Eligibility for Refunds

Refund requests will be considered under the following conditions:

  • If the webinar is canceled by Six Sigma Master Academy, a full refund will be provided.
  • If a participant accidentally registers multiple times for the same webinar, they may request a refund for the duplicate payment.
  • If a participant is unable to attend due to unforeseen circumstances, they may request a refund or a reschedule at our discretion.

2. Non-Refundable Cases

Refunds will not be provided in the following cases:

  • Failure to attend the webinar without prior notice.
  • Requests made after the webinar has concluded.
  • Dissatisfaction with the content after full participation in the webinar.
  • Technical issues on the participant’s end, such as poor internet connection or device compatibility problems.

3. Refund Request Process

To request a refund, participants must:

  1. Email info@sixsigmamasteracademy.com with the subject line “Refund Request – Webinar”.
  2. Provide their name, email address, payment details, and reason for the refund request.
  3. Submit the request at least 48 hours before the webinar date to be considered for a refund.

4. Refund Processing

  • Approved refunds will be processed within 7-10 business days via the original payment method.
  • Any applicable transaction fees deducted by payment processors may not be refundable.

5. Changes & Rescheduling

  • If a participant cannot attend, they may request to reschedule or receive access to a recording (if available) instead of a refund.
  • If we reschedule the webinar, registered participants will have the option to attend the new session or request a refund.

6. Contact Information

For refund-related inquiries, please contact:
📧 Email: info@sixsigmamasteracademy.com

By registering for the webinar, you acknowledge and agree to this Refund Policy.